You may contact our Client Services Team at 1-877-700-7345, Monday through Friday from 9:00 AM to 5:00 PM Eastern Standard Time to check on the status of your dispute. At the end of the investigation process, a representative from our Dispute Department will contact you regarding the results of your dispute.
We will reinvestigate your disputed information free of charge. Our procedure is to review the disputed information within 5 business days. If we determine that the inaccurate or incomplete information disputed is related to an action or omission on our part, within twenty business days of receipt of the notice of the dispute, SafeGuard will modify the item of information in your consumer report or delete the item from your consumer’s file.
We strongly recommend that you file your own dispute. However, your attorney or potential employer may, with your authorization, file a dispute on your behalf. We will contact you directly if additional information is needed to initiate the investigation. If your dispute is submitted by your attorney, we will need you to provide us with a letter stating that you authorize us to discuss your dispute with your attorney.
Have Questions? Call Us: 1-877-700-7345
How it works:
Create a new account and our staff will call and review your services.